At Richcorn, customer satisfaction is our priority. We take great care in ensuring that our products reach you fresh and in perfect condition. If you experience any issue with your order, we are here to help.

Eligibility for Returns & Refunds

You may request a return, replacement, or refund if:

• You receive a damaged or defective product
• You receive an incorrect item
• The product is expired upon delivery
• The packaging is significantly damaged upon arrival

Return Request Timeline

Customers must report any issue within 48 hours of receiving their order. Requests submitted after this period may not qualify for a refund or replacement.

Non-Returnable Items

Due to food safety regulations, we cannot accept returns for:

• Opened food products
• Partially consumed items
• Products damaged after delivery due to customer handling

Refund Process

Once your request has been reviewed and approved, refunds will be processed through the original payment method. Processing times may vary depending on your bank or payment provider.

Replacement Orders

In eligible cases, Richcorn may offer a replacement product instead of a refund where appropriate.

Order Cancellations

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation requests cannot be guaranteed.

Policy Updates

Richcorn reserves the right to modify this Return & Refund Policy at any time without prior notice.

Contact Us

For return requests, refund inquiries, or order-related concerns, please contact our customer support team through our official communication channels.